Forest Lodge Residential Aged Care

active
ResidentialGreat Oaks Pty LtdSite ARCH-04823Service great oaks pty ltd::forest lodge residential aged care::frankston north::3200

Overview

Care typeResidential
Operational places180
RegionFrankston North (SA2)

Location

Frankston North (SA2)

23 Forest Drive, FRANKSTON NORTH, VIC, 3200

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance4
Quality measures2
Residents' experience4
Staffing1
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634241
Feb 202644442
Oct 202544442
Aug 202544542
May 202544542
Jan 202533542
Nov 202433341
Jul 202433531
May 202433531
Feb 202433531
Dec 202334532
Aug 202333532
May 202333532

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

12 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 14 November 2023 to 17 November 2023, the Commission made a decision on 05 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 02 February 2027.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 14 November 2023 to 17 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18 October 2022 to 19 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 13 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 09 December 2020 to 11 December 2020, the Commission made a decision on 02 February 2021 to re-accredit this service. The period of accreditation of the service will expire on 02 February 2024.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 09 December 2020 to 11 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 July 2020.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 July 2017.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.