Glaica House

active
ResidentialGreat Lakes Aged & Invalid Care Association LtdSite ARCH-04832Service great lakes aged & invalid care association ltd::glaica house::tuncurry::2428

Overview

Care typeResidential
Operational places146
RegionTuncurry (SA2)

Location

Tuncurry (SA2)

22 Flora Parade, TUNCURRY, NSW, 2428

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645442
Feb 202644442
Oct 202544453
Aug 202544353
May 202544453
Jan 202544453
Nov 202444443
Jul 202434243
May 202444443
Feb 202433442
Dec 202333432
Aug 202333433
May 202333331

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

14 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 16/01/2025 to 16/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 10 April 2024 to 12 April 2024, the Commission made a decision on 19 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 16 December 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 10 April 2024 to 12 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17 October 2023 to 19 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 26 April 2022 to 29 April 2022, the Commission made a decision on 16 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 16 June 2024.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 26 April 2022 to 29 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 January 2022.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 July 2020 to 08 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Accreditation decision

    Following a site audit conducted on 10 to 13 December 2019, the Commission made a decision on 17 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 21 January 2021. The Performance Report is attached.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 January 2020.

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  13. Assessment

    Following an audit we decided that this home met 41 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 21 January 2017.

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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.