CareGraph

Hailey House Hostel

active
ResidentialGrampians HealthSite ARCH-03880Service grampians health::hailey house hostel::ballarat north::3350

Overview

ProviderGrampians Health
Care typeResidential
Operational places60
RegionBallarat North - Invermay (SA2)

Location

Ballarat North - Invermay (SA2)

703 NORMAN Street, BALLARAT NORTH, VIC, 3350

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645334
Feb 202645335
Oct 202545335
Aug 202545234
May 202545134
Jan 202545135
Nov 202445135
Jul 202445335
May 202445235
Feb 202445335
Dec 202345135
Aug 202345335
May 202345435

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 30 January 2023 to 01 February 2023, the Commission made a decision on 09 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 March 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 30 January 2023 to 01 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 04 May 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 04 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 May 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 04 May 2019. The reconsideration decision and audit report is attached.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 04 September 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.