Graceland Manor

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ResidentialGraceland Hostel Services Pty LtdSite ARCH-05057Service graceland hostel services pty ltd::graceland manor::elsternwick::3185

Overview

Care typeResidential
Operational places45
RegionElsternwick (SA2)

Location

Elsternwick (SA2)

508 Glenhuntly Road, ELSTERNWICK, VIC, 3185

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3May 2025 — 3Aug 2025 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025533
Aug 202545434
May 202535332
Jan 202553
Nov 202435332
Jul 202435531
May 202435133
Feb 202435131
Dec 202345441
Aug 202345441
May 202345543

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 28 March 2023 to 30 March 2023, the Commission made a decision on 16 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 June 2026.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 1 Dec 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 28 March 2023 to 30 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Accreditation decision

    Following a site audit conducted on 11 March 2020 to 12 March 2020, the Commission made a decision on 16 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 01 June 2023. The Performance Report is attached.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 June 2020.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 June 2017.

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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.