CareGraph

Grutzner House

active
ResidentialGoulburn Valley HealthSite ARCH-04700Service goulburn valley health::grutzner house::shepparton::3630

Overview

ProviderGoulburn Valley Health
Care typeResidential
Operational places20
RegionShepparton - North (SA2)

Location

Shepparton - North (SA2)

2-22 Graham Street, SHEPPARTON, VIC, 3630

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures1
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645145
Feb 202645345
Oct 202545245
Aug 202545535
May 202545335
Jan 202545335
Nov 202445135
Jul 202445235
May 202445335
Feb 202445335
Dec 202345335
Aug 202345525
May 202345325

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 14 June 2022 to 16 June 2022, the Commission made a decision on 28 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 26 June 2025. The period of accreditation of the service will expire on 28 January 2026.

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  2. Accreditation decision

    Following a site audit conducted on 14 June 2022 to 16 June 2022, the Commission made a decision on 28 July 2022 to re-accredit this service. The period of accreditation of the service will expire on 28 July 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 14 June 2022 to 16 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 March 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 March 2019. The reconsideration decision and audit report is attached.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.