CareGraph

Good Shepherd Lodge

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ResidentialGood Shepherd Lodge LtdSite ARCH-03191Service good shepherd lodge ltd::good shepherd lodge::mackay::4740

Overview

ProviderGood Shepherd Lodge Ltd
Care typeResidential
Operational places168
RegionEast Mackay (SA2)

Location

East Mackay (SA2)

15 McIntyre Street, MACKAY, QLD, 4740

Star ratings

Latest — May 2026

May 2023 — 2Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 3Oct 2025 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645242
Feb 2026–534–
Oct 202545343
Aug 202535332
May 202545333
Jan 202545333
Nov 202435332
Jul 202435232
May 202445242
Feb 202445242
Dec 202335341
Aug 202335341
May 202322331

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 24 July 2023 to 27 July 2023, the Commission made a decision on 04 September 2023 to re-accredit this service. The period of accreditation of the service will expire on 04 September 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 24 July 2023 to 27 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 30 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 18 to 21 February 2020, the Commission made a decision on 1 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 30 April 2023. The Performance Report is attached.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 April 2020.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 30 April 2017.

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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.