Alchera House

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ResidentialGippsland Southern Health ServiceSite ARCH-05783Service gippsland southern health service::alchera house::korumburra::3950

Overview

Care typeResidential
Operational places20
RegionKorumburra (SA2)

Location

Korumburra (SA2)

6-8 Gordon Street, KORUMBURRA, VIC, 3950

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 5Jul 2024 — 4Nov 2024 — 4Jan 2025 — 5May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 202645345
Oct 202545144
Aug 202545344
May 202545344
Jan 202555445
Nov 202445145
Jul 202445345
May 202455545
Feb 202445345
Dec 202345145
Aug 202345535
May 202345335

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
10 Aug 2023Site AuditConsumer dignity and choiceCompliant
10 Aug 2023Site AuditOngoing assessment and planning with consumersCompliant
10 Aug 2023Site AuditPersonal care and clinical careCompliant
10 Aug 2023Site AuditServices and supports for daily livingCompliant
10 Aug 2023Site AuditOrganisation’s service environmentCompliant
10 Aug 2023Site AuditFeedback and complaintsCompliant
10 Aug 2023Site AuditHuman resourcesCompliant
10 Aug 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 28 June 2023 to 30 June 2023, the Commission made a decision on 10 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 August 2026.

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  2. Site Audit

    Prepared by J Miaris

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  3. Site audit Performance Report

    A site audit was conducted with this service on 28 June 2023 to 30 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 29 Dec 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 29 June 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Accreditation decision

    Following a site audit conducted on 02 October 2018 to 3 October 2018, the Commission made a decision on 31 October 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 19 May 2021. The period of accreditation of the service will expire on 29 December 2022.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 December 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 April 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 29 December 2018. The reconsideration decision and audit report is attached.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 April 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.