CareGraph

Garden Village

active
ResidentialGarden Village Port MacquarieSite ARCH-04634Service garden village port macquarie::garden village::port macquarie::2444

Overview

ProviderGarden Village Port Macquarie
Care typeResidential
Operational places142
RegionPort Macquarie - West (SA2)

Location

Port Macquarie - West (SA2)

7 Garden Crescent, PORT MACQUARIE, NSW, 2444

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures1
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635142
Feb 202645343
Oct 202545342
Aug 202545342
May 202545542
Jan 202545342
Nov 202445442
Jul 202435332
May 202445432
Feb 202435332
Dec 202345432
Aug 202345443
May 202345543

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 30 January 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 17 January 2023 to 19 January 2023, the Commission made a decision on 28 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 28 February 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 17 January 2023 to 19 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 24 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment

    Following a site audit the Commission made a decision on 17 October 2019 that this service met six of the eight Aged Care Quality Standards. The service is re-accredited for three years until 27 October 2022.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 27 October 2019. The reconsideration decision and audit report is attached.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 October 2018.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.