Springhaven Frail Aged Hostel

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ResidentialFresh Fields Management (NSW) No 2 Pty LtdSite ARCH-04548Service fresh fields management (nsw) no 2 pty ltd::springhaven frail aged hostel::kojonup::6395

Overview

Care typeResidential
Operational places22
RegionKojonup (SA2)

Location

Kojonup (SA2)

15 Barracks Place, KOJONUP, WA, 6395

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 3Overall
Compliance
Quality measures5
Residents' experience4
Staffing4
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026544
Feb 20264
Oct 2025
Aug 2025
May 2025
Jan 2025
Nov 2024
Jul 202435331
May 202435332
Feb 202435431
Dec 202345433
Aug 202345552
May 202345453

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
02 Dec 2024Accreditation decisionConsumer dignity and choiceCompliant
02 Dec 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
02 Dec 2024Accreditation decisionPersonal care and clinical careCompliant
02 Dec 2024Accreditation decisionServices and supports for daily livingCompliant
02 Dec 2024Accreditation decisionOrganisation’s service environmentCompliant
02 Dec 2024Accreditation decisionFeedback and complaintsCompliant
02 Dec 2024Accreditation decisionHuman resourcesCompliant
02 Dec 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Prepared by Katherine Richards

    Following a site audit conducted on 06 November 2024 to 08 November 2024, the Commission made a decision on 02 December 2024 to re-accredit this service. The period of accreditation of the service will expire on 01 February 2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 06 November 2024 to 08 November 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 23 November 2021 to 25 November 2021, the Commission made a decision on 01 February 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 February 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 23 November 2021 to 25 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 May 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 May 2018.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.