Mertome Aged Care
activeOverview
Location
Bayswater - Embleton - Bedford (SA2)
30 Winifred Road, BAYSWATER, WA, 6053
Star ratings
Latest — May 2026
Compliance findings
10 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 22 Mar 2024 | Assessment contact (performance assessment) – site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 22 Mar 2024 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 02 Aug 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 02 Aug 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 02 Aug 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 02 Aug 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 02 Aug 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 02 Aug 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 02 Aug 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 02 Aug 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
11 events
- Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 11 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 23 May 2023 to 25 May 2023, the Commission made a decision on 02 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 02 August 2026.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 Dec 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 23 May 2023 to 25 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 15 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 18 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following a site audit the Commission made a decision on 04 November 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 15 December 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 December 2019.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.