Emerald Life

active
ResidentialFresh Fields Management (NSW) No 2 Pty LtdSite ARCH-04547Service fresh fields management (nsw) no 2 pty ltd::emerald life::west leederville::6007

Overview

Care typeResidential
Operational places93
RegionWembley - West Leederville - Glendalough (SA2)

Location

Wembley - West Leederville - Glendalough (SA2)

78 Kimberley Street, WEST LEEDERVILLE, WA, 6007

Star ratings

Latest — May 2026

Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Overall
Compliance
Quality measures3
Residents' experience4
Staffing3
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026343
Feb 20264
Oct 2025
Aug 2025
May 202534332
Jan 202534332
Nov 202434342
Jul 202434342
May 202434342
Feb 202444442
Dec 202332
Aug 2023
May 2023

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
27 Feb 2024Accreditation decisionConsumer dignity and choiceCompliant
27 Feb 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
27 Feb 2024Accreditation decisionPersonal care and clinical careCompliant
27 Feb 2024Accreditation decisionServices and supports for daily livingCompliant
27 Feb 2024Accreditation decisionOrganisation’s service environmentCompliant
27 Feb 2024Accreditation decisionFeedback and complaintsCompliant
27 Feb 2024Accreditation decisionHuman resourcesCompliant
27 Feb 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Prepared by Patricia Golledge

    Following a site audit conducted on 16 January 2024 to 18 January 2024, the Commission made a decision on 27 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 13 May 2027.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 16 January 2024 to 18 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Accreditation decision

    Following a site audit conducted on 22 March 2021 to 24 March 2021, the Commission made a decision on 13 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 13 May 2024.

    source ↗
  4. Site audit Performance Report

    A site audit was conducted with this service on 22 March 2021 to 24 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 April 2021.

    source ↗
  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  8. Compliance update

    Following an assessment contact conducted on 07 November 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

    source ↗
  9. Non-compliance update

    Following an assessment contact conducted on 03 July 2019, the Commission made a decision that the approved provider of the service is non-compliant with 6 requirements of the Aged Care Quality Standards.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 October 2020.

    source ↗
  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 October 2020.

    source ↗
  12. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.