Feros Village Bangalow

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ResidentialFeros CareSite ARCH-04879Service feros care::feros village bangalow::bangalow::2479

Overview

Care typeResidential
Operational places64
RegionBangalow (SA2)

Location

Bangalow (SA2)

4-8 Ballina Road, BANGALOW, NSW, 2479

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 2Dec 2023 — 2Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance4
Quality measures4
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634433
Feb 202644443
Oct 202544543
Aug 202544343
May 202544543
Jan 202544443
Nov 202443345
Jul 202443444
May 202433434
Feb 202433334
Dec 202322233
Aug 202322333
May 202333325

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

12 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 14 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 11 October 2022 to 13 October 2022, the Commission made a decision on 09 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 09 November 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 11 October 2022 to 13 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 02 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 23 January 2019 at Feros Village Bangalow to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  8. Assessment

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 February 2022.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 September 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 02 February 2019. The reconsideration decision and audit report is attached.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 September 2018.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.