CareGraph

Estia Health Willoughby

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ResidentialEstia Investments Pty LtdSite ARCH-04960Service estia investments pty ltd::estia health willoughby::willoughby::2068

Overview

ProviderEstia Investments Pty Ltd
Care typeResidential
Operational places74
RegionWilloughby (SA2)

Location

Willoughby (SA2)

202 Mowbray Road, WILLOUGHBY, NSW, 2068

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645542
Feb 202645542
Oct 202545542
Aug 202545442
May 202545342
Jan 202545342
Nov 202445442
Jul 202445542
May 202445432
Feb 202445532
Dec 202345432
Aug 202345432
May 202345432

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Following a site audit conducted on 27 November 2023 to 29 November 2023, the Commission made a decision on 11 January 2024 to re-accredit this service. The period of accreditation of the service will expire on 16 April 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 27 November 2023 to 29 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 21 August 2019 to 23 August 2019, the Commission made a decision 25 September 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 28 February 2022. The period of accreditation of the service will expire on 16 October 2024.

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  4. Assessment

    Following a site audit the Commission made a decision on 25 September 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 16 October 2022.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 October 2019.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 October 2016.

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  7. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.