CareGraph

Estia Health Wattle Glen

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ResidentialEstia Investments Pty LtdSite ARCH-04931Service estia investments pty ltd::estia health wattle glen::wattle glen::3096

Overview

ProviderEstia Investments Pty Ltd
Care typeResidential
Operational places98
RegionWattle Glen - Diamond Creek (SA2)

Location

Wattle Glen - Diamond Creek (SA2)

45 Silvan Road, WATTLE GLEN, VIC, 3096

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645443
Feb 202645543
Oct 202545433
Aug 202545533
May 202545433
Jan 202545533
Nov 202445432
Jul 202435331
May 202445532
Feb 202445532
Dec 202345432
Aug 202335531
May 202345432

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 30/10/2024 to 01/11/2024, the Commission made a decision on 29/11/2024 to re-accredit this service. The period of accreditation of the service will expire on 13/04/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 30 October 2024 to 1 November 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 28 February 2022 to 08 March 2022, the Commission made a decision on 13 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 13 April 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 28 February 2022 to 08 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 August 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 August 2018.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.