Estia Health Valley View

active
ResidentialEstia Investments Pty LtdSite ARCH-04899Service estia investments pty ltd::estia health valley view::valley view::5093

Overview

Care typeResidential
Operational places113
RegionValley View - Gilles Plains (SA2)

Location

Valley View - Gilles Plains (SA2)

66 Nelson Road, VALLEY VIEW, SA, 5093

Star ratings

Latest — May 2026

Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635332
Feb 202645433
Oct 202544533
Aug 202544533
May 202544533
Jan 202534432
Nov 202434332
Jul 202434331
May 202434331
Feb 202434331
Dec 202334331
Aug 2023
May 2023

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

16 events

  1. Accreditation decision

    Following a site audit conducted on 18/11/2024 to 20/11/2024, the Commission made a decision on 17/12/2024 to re-accredit this service. The period of accreditation of the service will expire on 03/03/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 18/11/2024 to 20/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29/05/2024 to 29/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 16 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 14 December 2021 to 16 December 2021, the Commission made a decision on 03 March 2022 to re-accredit this service. The period of accreditation of the service will expire on 03 March 2025.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 14 December 2021 to 16 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 15 June 2021.

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  12. Assessment

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 15 June 2019.

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  13. Assessment

    Following a review audit conducted on 26 May 2017 to 5 June 2017, the Quality Agency made a decision on 18 July 2017 to revoke accreditation of this service from 25 August 2017. The approved provider of the service meets 30 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached.

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  14. Assessment
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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 December 2017.

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  16. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.