Estia Health Toorak Gardens

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ResidentialEstia Investments Pty LtdSite ARCH-04897Service estia investments pty ltd::estia health toorak gardens::toorak gardens::5065

Overview

ProviderEstia Investments Pty Ltd

Care typeResidential

Operational places36

RegionToorak Gardens (SA2)

Location

Toorak Gardens (SA2)

401 Portrush Road, TOORAK GARDENS, SA, 5065

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures2

Residents' experience3

Staffing4

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	2	3	4
Feb 2026	4	5	3	3	3
Oct 2025	4	5	4	3	3
Aug 2025	4	5	5	3	4
May 2025	4	5	5	3	3
Jan 2025	4	5	3	3	3
Nov 2024	4	5	4	3	3
Jul 2024	4	5	3	3	4
May 2024	4	5	4	3	3
Feb 2024	4	4	5	3	3
Dec 2023	4	4	3	3	4
Aug 2023	4	4	3	3	4
May 2023	4	4	3	3	4

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

Accreditation decisionJul 9, 2025
Following a site audit conducted on 12 April 2022 to 14 April 2022, the Commission made a decision on 31 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 09 July 2025. The period of accreditation of the service will expire on 03 March 2026.
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Accreditation decisionMay 20, 2022
Following a site audit conducted on 12 April 2022 to 14 April 2022, the Commission made a decision on 20 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 31 August 2025.
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Site audit Performance ReportApr 14, 2022
A site audit was conducted with this service on 12 April 2022 to 14 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportFeb 11, 2021
An assessment contact was conducted with this service on 11 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Assessment contact Performance ReportSep 3, 2020
An assessment contact was conducted with this service on 03 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentJun 12, 2019
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 31 August 2022.
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AssessmentMay 27, 2014
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 31 August 2019.
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AssessmentJun 27, 2011
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AssessmentJul 1, 2008
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Regulatory actions

0 recorded

No regulatory actions recorded.