Estia Health Plenty

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ResidentialEstia Investments Pty LtdSite ARCH-04974Service estia investments pty ltd::estia health plenty::plenty::3090

Overview

Care typeResidential
Operational places130
RegionPlenty - Yarrambat (SA2)

Location

Plenty - Yarrambat (SA2)

321-327 Diamond Creek Road, PLENTY, VIC, 3090

Star ratings

Latest — May 2026

Overall
Compliance4
Quality measures3
Residents' experience
Staffing3
Ratings over time (5 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026433
Feb 202632
Oct 2025
Aug 2025
May 2025

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 16 August 2022 to 18 August 2022, the Commission made a decision on 20 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 24 July 2025. The period of accreditation of the service will expire 20 March 2026.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 16 August 2022 to 18 August 2022, the Commission made a decision on 20 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 September 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 16 August 2022 to 18 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 December 2021.

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  9. Assessment

    This is a new home and is accredited for one year until 08 December 2018. We made the decision on 08 December 2017.

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Regulatory actions

0 recorded

No regulatory actions recorded.