Estia Health Plenty Valley

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ResidentialEstia Investments Pty LtdSite ARCH-04959Service estia investments pty ltd::estia health plenty valley::south morang::3752

Overview

ProviderEstia Investments Pty Ltd

Care typeResidential

Operational places68

RegionSouth Morang - South (SA2)

Location

South Morang - South (SA2)

806 Plenty Road, SOUTH MORANG, VIC, 3752

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures5

Residents' experience3

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	5	3	3
Feb 2026	4	5	5	3	3
Oct 2025	4	5	5	3	3
Aug 2025	4	5	3	3	3
May 2025	4	5	4	4	4
Jan 2025	4	5	4	4	2
Nov 2024	4	5	3	4	2
Jul 2024	4	4	4	4	2
May 2024	3	4	3	4	2
Feb 2024	4	4	5	4	2
Dec 2023	3	4	3	4	2
Aug 2023	3	4	2	4	2
May 2023	3	4	2	3	2

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

Accreditation decisionMar 21, 2023
Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 21 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 21 March 2026.
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Site audit Performance ReportFeb 9, 2023
A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesNov 1, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 12 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Exceptional CircumstancesApr 28, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Assessment contact Performance ReportJun 17, 2021
An assessment contact was conducted with this service on 17 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Assessment contact Performance ReportFeb 12, 2021
An assessment contact was conducted with this service on 12 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentFeb 15, 2019
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 May 2022.
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AssessmentFeb 17, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 May 2019.
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AssessmentFeb 13, 2013
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AssessmentFeb 16, 2010
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Regulatory actions

0 recorded

No regulatory actions recorded.