CareGraph

Estia Health Nambour

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ResidentialEstia Investments Pty LtdSite ARCH-04962Service estia investments pty ltd::estia health nambour::nambour::4560

Overview

ProviderEstia Investments Pty Ltd
Care typeResidential
Operational places75
RegionNambour (SA2)

Location

Nambour (SA2)

27 Glenbrook Drive, NAMBOUR, QLD, 4560

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 5Oct 2025 — 5Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645344
Oct 202555445
Aug 202555445
May 202545543
Jan 202545543
Nov 202445242
Jul 202445342
May 202445443
Feb 202445443
Dec 202345344
Aug 202335332
May 202335332

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 07 March 2023 to 09 March 2023, the Commission made a decision on 05 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 July 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 07 March 2023 to 09 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 01 September 2020 to 03 September 2020, the Commission made a decision on 08 October 2020 to re-accredit this service. The period of accreditation of the service will expire on 15 July 2023.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 July 2020.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 July 2017.

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  7. Assessment
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  8. Site audit Performance Report

    A site audit was conducted with this service on 01 September 2020 to 03 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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Regulatory actions

0 recorded

No regulatory actions recorded.