CareGraph

Estia Health Myrtle Bank

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ResidentialEstia Investments Pty LtdSite ARCH-04972Service estia investments pty ltd::estia health myrtle bank::myrtle bank::5064

Overview

ProviderEstia Investments Pty Ltd
Care typeResidential
Operational places78
RegionUnley - Parkside (SA2)

Location

Unley - Parkside (SA2)

32 Cross Road, MYRTLE BANK, SA, 5064

Star ratings

Latest — May 2026

Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645334
Oct 202544533
Aug 202544543
May 202544443
Jan 202544442
Nov 202444442
Jul 202434341
May 202434532
Feb 202434332
Dec 202334333
Aug 2023–––3–
May 2023–––––

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Following a site audit conducted on 10 July 2024 to 12 July 2024, the Commission made a decision on 19 August 2024 to re-accredit this service. The period of accreditation of the service will expire on 08 November 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 10/07/2024 to 12/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 03 August 2021 to 06 August 2021, the Commission made a decision on 08 November 2021 to re-accredit this service. The period of accreditation of the service will expire on 08 November 2024.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 03 August 2021 to 06 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 June 2021.

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  7. Assessment

    Following a site audit the Commission made a decision on 03 December 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for one year until 03 December 2020.

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Regulatory actions

0 recorded

No regulatory actions recorded.