Estia Health Melton South

active
ResidentialEstia Investments Pty LtdSite ARCH-04913Service estia investments pty ltd::estia health melton south::melton south::3338

Overview

Care typeResidential
Operational places103
RegionMelton South - Weir Views (SA2)

Location

Melton South - Weir Views (SA2)

34-42 Brooklyn Road, MELTON SOUTH, VIC, 3338

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645243
Oct 202545543
Aug 202545443
May 202545343
Jan 202545343
Nov 202444543
Jul 202434332
May 202434332
Feb 202434432
Dec 202334432
Aug 202334332
May 202334232

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 21 February 2024 to 23 February 2024, the Commission made a decision on 08 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 21 February 2024 to 23 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 26 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 19 May 2021 to 21 May 2021, the Commission made a decision on 06 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 19 May 2021 to 21 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 August 2020.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 August 2017.

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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.