Estia Health Maroochydore

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ResidentialEstia Investments Pty LtdSite ARCH-04970Service estia investments pty ltd::estia health maroochydore::maroochydore::4558

Overview

ProviderEstia Investments Pty Ltd

Care typeResidential

Operational places126

RegionMaroochydore - Kuluin (SA2)

Location

Maroochydore - Kuluin (SA2)

2 Amity Avenue, MAROOCHYDORE, QLD, 4558

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing4

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	4
Feb 2026	4	5	3	4	4
Oct 2025	4	5	4	4	4
Aug 2025	4	5	5	4	4
May 2025	4	5	3	4	4
Jan 2025	4	5	3	4	4
Nov 2024	4	5	5	4	3
Jul 2024	4	5	5	4	3
May 2024	4	5	4	4	3
Feb 2024	4	5	3	4	4
Dec 2023	4	5	3	4	4
Aug 2023	4	5	3	3	3
May 2023	4	5	3	3	3

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

7 events

Accreditation decisionNov 1, 2023
Following a site audit conducted on 25 September 2023 to 27 September 2023, the Commission made a decision on 01 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 January 2027.
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Site audit Performance ReportSep 27, 2023
A site audit was conducted with this service on 25 September 2023 to 27 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJan 7, 2021
Following a site audit conducted on 08 December 2020 to 10 December 2020, the Commission made a decision on 07 January 2021 to re-accredit this service. The period of accreditation of the service will expire on 07 January 2024.
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Site audit Performance ReportDec 10, 2020
A site audit was conducted with this service on 08 December 2020 to 10 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesJul 20, 2020
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Compliance updateNov 14, 2019
Following an assessment contact conducted on 14 November 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
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AssessmentAug 1, 2019
Application for accreditation decision Following a review of an application for accreditation the Commission made a decision on 10 August 2019 to accredit the service. The service is accredited for one year until 10 August 2020.
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Regulatory actions

0 recorded

No regulatory actions recorded.