CareGraph

Estia Health Knoxfield

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ResidentialEstia Investments Pty LtdSite ARCH-04887Service estia investments pty ltd::estia health knoxfield::knoxfield::3180

Overview

ProviderEstia Investments Pty Ltd
Care typeResidential
Operational places54
RegionKnoxfield - Scoresby (SA2)

Location

Knoxfield - Scoresby (SA2)

428 Scoresby Road, KNOXFIELD, VIC, 3180

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645533
Feb 202645434
Oct 202545534
Aug 202545534
May 202545333
Jan 202545433
Nov 202445523
Jul 202445523
May 202435522
Feb 202435322
Dec 202335422
Aug 202335322
May 202335322

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 29 November 2022 to 01 December 2022, the Commission made a decision on 12 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 12 January 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 29 November 2022 to 01 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 09 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Accreditation decision

    Following a site audit conducted on 10 July 2018 to 11 July 2018, the Commission made a decision on 21 August 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 03 March 2021. The period of accreditation of the service will expire on 09 October 2022.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 October 2021.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 October 2018.

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  7. Assessment
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  8. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.