CareGraph

Estia Health Hope Valley

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ResidentialEstia Investments Pty LtdSite ARCH-04969Service estia investments pty ltd::estia health hope valley::hope valley::5090

Overview

ProviderEstia Investments Pty Ltd
Care typeResidential
Operational places101
RegionHope Valley - Modbury (SA2)

Location

Hope Valley - Modbury (SA2)

1099 Grand Junction Road, HOPE VALLEY, SA, 5090

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 2Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures2
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635232
Feb 202645433
Oct 202545333
Aug 202535332
May 202535332
Jan 202535322
Nov 202435422
Jul 202435422
May 202434321
Feb 202434321
Dec 202334421
Aug 202324221
May 202334222

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 26 March 2024 to 28 March 2024, the Commission made a decision on 13 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 30 June 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 26 March 2024 to 28 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 17 May 2021 to 19 May 2021, the Commission made a decision on 30 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 30 June 2024.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 17 May 2021 to 19 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 24 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 March 2021.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for five years until 09 September 2020.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.