CareGraph

Estia Health Dandenong

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ResidentialEstia Investments Pty LtdSite ARCH-04936Service estia investments pty ltd::estia health dandenong::dandenong::3175

Overview

ProviderEstia Investments Pty Ltd
Care typeResidential
Operational places60
RegionDandenong - North (SA2)

Location

Dandenong - North (SA2)

147-151 David Street, DANDENONG, VIC, 3175

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience2
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645523
Feb 202645523
Oct 202545543
Aug 202545443
May 202545344
Jan 202545543
Nov 202445543
Jul 202445442
May 202445542
Feb 202445442
Dec 202345432
Aug 202345532
May 202345432

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 31 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 21 February 2023 to 23 February 2023, the Commission made a decision on 30 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 30 March 2026.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 21 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 07 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Accreditation decision

    Following a site audit conducted on 31 July 2018 to 01 August 2018, the Commission made a decision on 06 September 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 05 April 2021. The period of accreditation of the service will expire on 07 November 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 November 2021.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 November 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.