Estia Health Camden

active
ResidentialEstia Investments Pty LtdSite ARCH-04910Service estia investments pty ltd::estia health camden::camden::2570

Overview

Care typeResidential
Operational places176
RegionCamden - Ellis Lane (SA2)

Location

Camden - Ellis Lane (SA2)

82 Old Hume Highway, CAMDEN, NSW, 2570

Star ratings

Latest — May 2026

May 2023 — 2Aug 2023 — 2Dec 2023 — 2Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance4
Quality measures4
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634433
Feb 202644533
Oct 202544533
Aug 202544434
May 202544533
Jan 202533533
Nov 202433433
Jul 202433433
May 202433323
Feb 202433323
Dec 202323322
Aug 202323322
May 202323132

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

14 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 16/07/2024 to 16/07/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 January 2024 to 10 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 03 April 2023 to 06 April 2023, the Commission made a decision on 12 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 12 December 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 03 April 2023 to 06 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 6 March 2019 at Estia Health Camden to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

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  10. Assessment

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 February 2022.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 June 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 28 February 2019. The reconsideration decision and audit report is attached.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 June 2018.

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  13. Assessment
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  14. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.