Estia Health Ardeer

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ResidentialEstia Investments Pty LtdSite ARCH-04932Service estia investments pty ltd::estia health ardeer::ardeer::3022

Overview

Care typeResidential
Operational places55
RegionArdeer - Albion (SA2)

Location

Ardeer - Albion (SA2)

30 North Street, ARDEER, VIC, 3022

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645344
Feb 202645344
Oct 202545544
Aug 202545444
May 202545444
Jan 202545443
Nov 202445542
Jul 202445442
May 202435423
Feb 202435422
Dec 202335423
Aug 202334132
May 202334333

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 22 November 2022 to 24 November 2022, the Commission made a decision on 19 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 19 December 2025.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 22 November 2022 to 24 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 06 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 September 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 September 2018.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.