Estia Health Albany Creek

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ResidentialEstia Investments Pty LtdSite ARCH-04963Service estia investments pty ltd::estia health albany creek::albany creek::4035

Overview

ProviderEstia Investments Pty Ltd

Care typeResidential

Operational places71

RegionAlbany Creek (SA2)

Location

Albany Creek (SA2)

55 Faheys Road West, ALBANY CREEK, QLD, 4035

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures3

Residents' experience4

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	3	4	3
Feb 2026	4	5	3	4	2
Oct 2025	4	5	4	4	3
Aug 2025	4	5	3	3	3
May 2025	3	5	3	3	2
Jan 2025	4	5	4	3	2
Nov 2024	3	4	3	3	2
Jul 2024	3	4	3	3	2
May 2024	4	4	4	4	2
Feb 2024	3	4	3	4	2
Dec 2023	4	4	4	4	2
Aug 2023	3	4	3	4	2
May 2023	3	4	4	3	2

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

Accreditation decisionAug 2, 2023
Following a site audit conducted on 27 June 2023 to 29 June 2023, the Commission made a decision on 02 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 15 December 2026.
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Site audit Performance ReportJun 29, 2023
A site audit was conducted with this service on 27 June 2023 to 29 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportJul 22, 2021
An assessment contact was conducted with this service on 22 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionDec 15, 2020
Following a site audit conducted on 10 November 2020 to 12 November 2020, the Commission made a decision on 15 December 2020 to re-accredit this service. The period of accreditation of the service will expire on 15 December 2023.
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Site audit Performance ReportNov 12, 2020
A site audit was conducted with this service on 10 November 2020 to 12 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportJul 1, 2020
An assessment contact was conducted with this service on 01 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Exceptional CircumstancesJun 17, 2020
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 12 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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AssessmentApr 11, 2017
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 July 2020.
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AssessmentMay 7, 2014
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 July 2017.
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AssessmentApr 19, 2011
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Regulatory actions

0 recorded

No regulatory actions recorded.