CareGraph

Embracia in Reservoir

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ResidentialEmbracia Victoria Pty LtdSite ARCH-05207Service embracia victoria pty ltd::embracia in reservoir::reservoir::3073

Overview

ProviderEmbracia Victoria Pty Ltd
Care typeResidential
Operational places105
RegionReservoir - North West (SA2)

Location

Reservoir - North West (SA2)

65a Glasgow Avenue, RESERVOIR, VIC, 3073

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645343
Oct 202545443
Aug 202545443
May 202545333
Jan 202545533
Nov 202445533
Jul 202445532
May 202445432
Feb 202445532
Dec 202345532
Aug 202345532
May 202334421

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 28 February 2023 to 02 March 2023, the Commission made a decision on 12 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 12 April 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 28 February 2023 to 02 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 18 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 August 2022 to 04 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment

    Following a site audit the Commission made a decision on 18 October 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 18 November 2022.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 November 2019.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.