Eldercare Hope Valley

active

ResidentialEldercare Australia LtdSite ARCH-03589Service eldercare australia ltd::eldercare hope valley::hope valley::5090

Overview

ProviderEldercare Australia Ltd

Care typeResidential

Operational places101

RegionHope Valley - Modbury (SA2)

Location

Hope Valley - Modbury (SA2)

95-97 Awoonga Road, HOPE VALLEY, SA, 5090

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures4

Residents' experience3

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	4	3	3
Feb 2026	4	5	3	3	3
Oct 2025	3	4	3	3	3
Aug 2025	3	4	4	3	3
May 2025	3	4	3	3	3
Jan 2025	4	4	3	3	4
Nov 2024	3	4	4	3	3
Jul 2024	4	4	5	3	4
May 2024	3	4	3	3	3
Feb 2024	3	4	4	3	2
Dec 2023	–	–	–	3	–
Aug 2023	–	–	–	–	–
May 2023	–	–	–	–	–

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

Assessment contact Performance ReportJul 27, 2023
An assessment contact was conducted with this service on 27 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionNov 30, 2022
Following a site audit conducted on 11 October 2022 to 13 October 2022, the Commission made a decision on 30 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 30 November 2025.
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Site audit Performance ReportOct 13, 2022
A site audit was conducted with this service on 11 October 2022 to 13 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesSep 26, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 11 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Assessment contact Performance ReportJul 14, 2021
An assessment contact was conducted with this service on 14 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionMar 4, 2021
Following a site audit conducted on 17 July 2018 to 18 July 2018, the Commission made a decision on 27 August 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 04 March 2021. The period of accreditation of the service will expire on 11 October 2022.
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AssessmentJul 18, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2021.
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AssessmentJul 15, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2018.
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AssessmentAug 1, 2012
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AssessmentJul 29, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.