CareGraph

Eldercare Cottage Grove

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ResidentialEldercare Australia LtdSite ARCH-03582Service eldercare australia ltd::eldercare cottage grove::woodcroft::5162

Overview

ProviderEldercare Australia Ltd
Care typeResidential
Operational places101
RegionWoodcroft (SA2)

Location

Woodcroft (SA2)

150 Reynell Road, WOODCROFT, SA, 5162

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645433
Oct 202545333
Aug 202545333
May 202545333
Jan 202545433
Nov 202435332
Jul 202445433
May 202435332
Feb 202445532
Dec 202335431
Aug 202345442
May 202345442

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 09 April 2024 to 11 April 2024, the Commission made a decision on 30 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 15 June 2027.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 09 April 2024 to 11 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 18 May 2021 to 20 May 2021, the Commission made a decision on 15 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 15 June 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 18 May 2021 to 20 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 February 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 February 2018.

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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.