Edenfield Family Care - Ramsay

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ResidentialEl-Jasbella Ramsay Pty LtdSite ARCH-05262Service el-jasbella ramsay pty ltd::edenfield family care - ramsay::port augusta::5700

Overview

Care typeResidential
Operational places62
RegionPort Augusta (SA2)

Location

Port Augusta (SA2)

77 Seaview Road, PORT AUGUSTA, SA, 5700

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 2Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645432
Feb 202645433
Oct 2025443
Aug 202544534
May 202534433
Jan 202544534
Nov 202444534
Jul 202434523
May 202434524
Feb 202434424
Dec 202323322
Aug 202333332
May 202333431

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

16 events

  1. Accreditation decision

    Following a site audit conducted on 29/10/2024 to 01/11/2024, the Commission made a decision on 09/12/2024 to re-accredit this service. The period of accreditation of the service will expire on 24/01/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 29/10/2024 to 01/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 26 September 2022 to 29 September 2022, the Commission made a decision on 11 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 24 January 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 26 September 2022 to 29 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Assessment

    Decision to vary accreditation period Following a review audit conducted on 17 November 2021 to 20 November 2021, the Commission made a decision on 24 January 2022 not to revoke accreditation of this service. The Commission has varied the period of accreditation of this service. The period of accreditation of the service will expire on 24 January 2023.

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  7. Review audit Performance Report

    A review audit was conducted with this service on 17 November 2021 to 20 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the review audit.

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  8. Accreditation decision

    Following a site audit conducted on 09 February 2021 to 11 February 2021, the Commission made a decision on 13 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 13 May 2023.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Site audit Performance Report

    A site audit was conducted with this service on 09 February 2021 to 11 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 16 March 2021.

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  12. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  13. Non-compliance update

    Following an assessment contact conducted on 10 October 2019, the Commission made a decision that the approved provider of the service is non-compliant with two requirements of the Aged Care Quality Standards.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 September 2020.

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  15. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 September 2017.

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  16. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.