Glenroy Grove Care Community

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ResidentialDPG Services Pty LtdSite ARCH-03048Service dpg services pty ltd::glenroy grove care community::glenroy::3046

Overview

Care typeResidential
Operational places90
RegionGlenroy - East (SA2)

Location

Glenroy - East (SA2)

54 Box Forest Road, GLENROY, VIC, 3046

Star ratings

Latest — May 2026

Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4Overall
Compliance4
Quality measures3
Residents' experience4
Staffing
Ratings over time (5 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026434
Feb 202644343
Oct 202534323
Aug 202534324
May 2025322

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 04/02/2025 to 06/02/2025, the Commission made a decision on 13/03/2025 to re-accredit this service. The period of accreditation of the service will expire on 20/05/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 04/02/2025 to 06/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 November 2023 to 10 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 11 April 2022 to 14 April 2022, the Commission made a decision on 20 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 May 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 11 April 2022 to 14 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 25 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 March 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 March 2018.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.