Epping Meadows Care Community

active
ResidentialDPG Services Pty LtdSite ARCH-03000Service dpg services pty ltd::epping meadows care community::epping::3076

Overview

Care typeResidential
Operational places123
RegionEpping - East (SA2)

Location

Epping - East (SA2)

202 McDonalds Road, EPPING, VIC, 3076

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures3
Residents' experience3
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026533
Feb 202645333
Oct 202545333
Aug 202545543
May 202545344
Jan 202545343
Nov 202445344
Jul 202445444
May 202445543
Feb 202445544
Dec 202345444
Aug 202345543
May 202335423

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 01/04/2025 to 03/04/2025, the Commission made a decision on 29/04/2025 to re-accredit this service. The period of accreditation of the service will expire on 20/06/2028.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 1 April 2025 to 3 April 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Accreditation decision

    Following a site audit conducted on 30 May 2022 to 01 June 2022, the Commission made a decision on 20 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 June 2025.

    source ↗
  4. Site audit Performance Report

    A site audit was conducted with this service on 30 May 2022 to 01 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Accreditation decision

    Following a site audit conducted on 6 January 2020 to 8 January 2020, the Commission made a decision on 4 February 2020 to re-accredit this service for a further period. The decision on the service’s accreditation period was affirmed following reconsideration on 16 March 2020. The period of accreditation of the service will expire on 13 March 2022. The Performance Report is attached

    source ↗
  7. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 11-12 June 2019 at Opal Meadowglen to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

    source ↗
  8. Serious risk decision

    Following a review audit conducted on 30 January - 3 February 2019, a delegate of the Aged Care Quality and Safety Commissioner made a decision that DPG Services Pty Ltd failed to meet 16 expected outcomes in the Accreditation Standards in relation to Opal Meadowglen. On 13 March 2019 a decision was made that failure to meet five of these expected outcomes has placed the safety, health or wellbeing of consumers of the service at serious risk. The Department of Health has been notified of the risk. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 28 of 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period. This home is now accredited until 13 March 2020.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 September 2021.

    source ↗
  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 September 2018.

    source ↗
  12. Assessment
    source ↗
  13. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.