Dubbo Homestead Care Community

active
ResidentialDPG Services Pty LtdSite ARCH-03067Service dpg services pty ltd::dubbo homestead care community::dubbo::2830

Overview

Care typeResidential
Operational places80
RegionDubbo - East (SA2)

Location

Dubbo - East (SA2)

80 Muller Street, DUBBO, NSW, 2830

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures4
Residents' experience4
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026544
Feb 202645442
Oct 202545343
Aug 202545342
May 202535332
Jan 202545333
Nov 202435133
Jul 202445333
May 202435232
Feb 202435332
Dec 202345333
Aug 202335332
May 202335324

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 23 August 2022 to 25 August 2022, the Commission made a decision on 30 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 31 July 2025. The period of accreditation of the service will expire 30 March 2026.

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  2. Accreditation decision

    Following a site audit conducted on 23 August 2022 to 25 August 2022, the Commission made a decision on 30 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 30 September 2025.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 23 August 2022 to 25 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Serious risk decision

    On 15 November 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision in relation to Opal Dubbo that failure to meet one expected outcome in the Accreditation Standards placed the safety, health or wellbeing of a care recipient of the service at serious risk. An assessment contact was conducted on 15 January 2019 at Opal Dubbo to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 June 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 June 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.