Diamond Creek Care Community

active

ResidentialDPG Services Pty LtdSite ARCH-03024Service dpg services pty ltd::diamond creek care community::diamond creek::3089

Overview

ProviderDPG Services Pty Ltd

Care typeResidential

Operational places130

RegionWattle Glen - Diamond Creek (SA2)

Location

Wattle Glen - Diamond Creek (SA2)

2 / 203 Broadgully Road, DIAMOND CREEK, VIC, 3089

Star ratings

Latest — May 2026

–Overall

Compliance5

Quality measures3

Residents' experience3

Staffing–

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	–	5	3	3	–
Feb 2026	4	5	3	3	3
Oct 2025	4	5	3	3	3
Aug 2025	3	4	3	3	3
May 2025	4	4	3	3	4
Jan 2025	4	4	4	3	4
Nov 2024	4	4	2	3	5
Jul 2024	4	4	3	3	5
May 2024	4	4	3	3	4
Feb 2024	4	4	4	3	4
Dec 2023	3	4	2	3	4
Aug 2023	–	–	3	3	4
May 2023	–	–	–	–	–

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

9 events

Accreditation decisionMay 27, 2024
Following a site audit conducted on 17 April 2024 to 19 April 2024, the Commission made a decision on 27 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 06 August 2027.
source ↗
Site audit Performance ReportApr 19, 2024
A site audit was conducted with this service on 17 April 2024 to 19 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Accreditation decisionAug 6, 2021
Following a site audit conducted on 16 June 2021 to 18 June 2021, the Commission made a decision on 06 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 August 2024.
source ↗
Site audit Performance ReportJun 18, 2021
A site audit was conducted with this service on 16 June 2021 to 18 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗
Exceptional CircumstancesApr 21, 2021
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗
Exceptional CircumstancesSep 28, 2020
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 May 2021.
source ↗
Assessment contact Performance ReportSep 23, 2020
An assessment contact was conducted with this service on 23 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗
AssessmentAug 2, 2017
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 November 2020.
source ↗
AssessmentOct 3, 2016
This is a new home and is accredited for one year until 01 November 2017. We made the decision on 10 October 2016.
source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.