Croydon Grove Care Community

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ResidentialDPG Services Pty LtdSite ARCH-03064Service dpg services pty ltd::croydon grove care community::croydon::3136

Overview

Care typeResidential
Operational places60
RegionCroydon - West (SA2)

Location

Croydon - West (SA2)

77-115 Mount Dandenong Road, CROYDON, VIC, 3136

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4Overall
Compliance5
Quality measures2
Residents' experience3
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026523
Feb 202645433
Oct 202534333
Aug 202534433
May 202534333
Jan 202544434
Nov 202434333
Jul 202434232
May 202434532
Feb 202434331
Dec 202334333
Aug 202333332
May 202333332

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 05 July 2022 to 07 July 2022, the Commission made a decision on 06 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 07 August 2025. The period of accreditation of the service will expire 06 March 2026.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 02 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 05 July 2022 to 07 July 2022, the Commission made a decision on 06 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 06 September 2025.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 05 July 2022 to 07 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Accreditation decision

    Following a site audit conducted on 23 April 2018 to 24 April 2018, the Commission made a decision on 05 June 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 21 December 2020. The period of accreditation of the service will expire on 07 August 2022.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 August 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 August 2018.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.