Coffs Harbour Grange Care Community

active
ResidentialDPG Services Pty LtdSite ARCH-03004Service dpg services pty ltd::coffs harbour grange care community::coffs harbour::2450

Overview

Care typeResidential
Operational places123
RegionCoffs Harbour - South (SA2)

Location

Coffs Harbour - South (SA2)

50 Lakes Drive, COFFS HARBOUR, NSW, 2450

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures1
Residents' experience3
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026513
Feb 202645333
Oct 202545343
Aug 202545343
May 202544443
Jan 202544442
Nov 202434341
Jul 202444442
May 202444542
Feb 202444542
Dec 202334432
Aug 202334532
May 202333532

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 04 October 2023 to 06 October 2023, the Commission made a decision on 13 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 12 January 2027.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 04 October 2023 to 06 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Accreditation decision

    Following a site audit conducted on 30 November 2021 to 02 December 2021, the Commission made a decision on 12 January 2022 to re-accredit this service. The period of accreditation of the service will expire on 12 January 2024.

    source ↗
  4. Site audit Performance Report

    A site audit was conducted with this service on 30 November 2021 to 02 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 08 April 2021.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 October 2020.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 08 October 2017.

    source ↗
  10. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.