Cheltenham Parkside Care Community

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ResidentialDPG Services Pty LtdSite ARCH-03046Service dpg services pty ltd::cheltenham parkside care community::cheltenham::3192

Overview

Care typeResidential
Operational places45
RegionHighett (East) - Cheltenham (SA2)

Location

Highett (East) - Cheltenham (SA2)

13 Eagland Road, CHELTENHAM, VIC, 3192

Star ratings

Latest — May 2026

Oct 2025 — 3Feb 2026 — 3Overall
Compliance4
Quality measures3
Residents' experience3
Staffing
Ratings over time (6 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026433
Feb 202634333
Oct 202534433
Aug 2025433
May 202553
Jan 2025

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 12/11/2024 to 14/11/2024, the Commission made a decision on 24/12/2024 to re-accredit this service. The period of accreditation of the service will expire on 05/04/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 12/11/2024 to 14/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 08 March 2022 to 10 March 2022, the Commission made a decision on 05 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 05 April 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 08 March 2022 to 10 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 01 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 January 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 January 2018.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.