Caloundra Place Care Community

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ResidentialDPG Services Pty LtdSite ARCH-02999Service dpg services pty ltd::caloundra place care community::dicky beach::4551

Overview

Care typeResidential
Operational places69
RegionMoffat Beach - Battery Hill (SA2)

Location

Moffat Beach - Battery Hill (SA2)

Lyon Street, DICKY BEACH, QLD, 4551

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3Overall
Compliance5
Quality measures3
Residents' experience3
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026533
Feb 202635233
Oct 202535332
Aug 202535133
May 202545243
Jan 202545243
Nov 202445343
Jul 202445344
May 202445443
Feb 202445442
Dec 202345343
Aug 202345242
May 202345243

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
28 May 2024Site AuditConsumer dignity and choiceCompliant
28 May 2024Site AuditOngoing assessment and planning with consumersCompliant
28 May 2024Site AuditPersonal care and clinical careCompliant
28 May 2024Site AuditServices and supports for daily livingCompliant
28 May 2024Site AuditOrganisation’s service environmentCompliant
28 May 2024Site AuditFeedback and complaintsCompliant
28 May 2024Site AuditHuman resourcesCompliant
28 May 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 15 April 2024 to 17 April 2024, the Commission made a decision on 28 May 2024 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2027.

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  2. Site Audit

    Prepared by Katherine Richards

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  3. Site audit Performance Report

    A site audit was conducted with this service on 15 April 2024 to 17 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 02 June 2021 to 04 June 2021, the Commission made a decision on 06 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 06 July 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 02 June 2021 to 04 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 June 2021.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2020.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2017.

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  11. Assessment
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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.