Calamvale Parklands Care Community

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ResidentialDPG Services Pty LtdSite ARCH-02960Service dpg services pty ltd::calamvale parklands care community::calamvale::4116

Overview

Care typeResidential
Operational places120
RegionCalamvale - Stretton (SA2)

Location

Calamvale - Stretton (SA2)

8 Raffin Crescent, CALAMVALE, QLD, 4116

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 5Overall
Compliance5
Quality measures4
Residents' experience5
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026545
Feb 202655553
Oct 202545543
Aug 202545443
May 202545242
Jan 202545343
Nov 202445542
Jul 202445343
May 202445542
Feb 202445542
Dec 202345342
Aug 202345342
May 202345333

Compliance findings

12 recorded

DateTypeRequirementSeverityFindingStatus
29 Nov 2023Site AuditOrganisational governanceCompliant
29 Nov 2023Site AuditServices and supports for daily livingCompliant
29 Nov 2023Site AuditOrganisation’s service environmentCompliant
29 Nov 2023Site AuditFeedback and complaintsCompliant
29 Nov 2023Site AuditHuman resourcesCompliant
29 Nov 2023Site AuditConsumer dignity and choiceCompliant
29 Nov 2023Site AuditOngoing assessment and planning with consumersCompliant
29 Nov 2023Site AuditPersonal care and clinical careCompliant
10 July 2023Assessment Contact - SitePersonal care and clinical careNot applicable
10 July 2023Assessment Contact - SiteOrganisation’s service environmentNot applicable
10 July 2023Assessment Contact - SiteHuman resourcesNot applicable
10 July 2023Assessment Contact - SiteConsumer dignity and choiceNot applicable

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 17 October 2023 to 19 October 2023, the Commission made a decision on 29 November 2023 to re-accredit this service. The period of accreditation of the service will expire on 01 May 2027.

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  2. Site Audit

    Prepared by P. Golledge

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  3. Site audit Performance Report

    A site audit was conducted with this service on 17 October 2023 to 19 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment Contact - Site

    Prepared by K. Reed

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08 June 2023 to 09 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 18 January 2021 to 21 January 2021, the Commission made a decision on 03 March 2021 to re-accredit this service. The period of accreditation of the service will expire on 03 March 2024.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 18 January 2021 to 21 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 April 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 October 2020.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 October 2017.

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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.