Bunbury Gardens Care Community

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ResidentialDPG Services Pty LtdSite ARCH-03073Service dpg services pty ltd::bunbury gardens care community::bunbury::6230

Overview

Care typeResidential
Operational places75
RegionSouth Bunbury - Bunbury (SA2)

Location

South Bunbury - Bunbury (SA2)

39 Hayes Street, BUNBURY, WA, 6230

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures3
Residents' experience3
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026533
Feb 202645333
Oct 202545433
Aug 202545433
May 202545243
Jan 202545343
Nov 202445444
Jul 202445434
May 202445333
Feb 202445333
Dec 202344434
Aug 202344444
May 202344543

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
24 Jan 2023Site AuditConsumer dignity and choiceCompliant
24 Jan 2023Site AuditOngoing assessment and planning with consumersCompliant
24 Jan 2023Site AuditPersonal care and clinical careCompliant
24 Jan 2023Site AuditServices and supports for daily livingCompliant
24 Jan 2023Site AuditOrganisation’s service environmentCompliant
24 Jan 2023Site AuditFeedback and complaintsCompliant
24 Jan 2023Site AuditHuman resourcesCompliant
24 Jan 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

12 events

  1. Accreditation decision

    Following a site audit conducted on 13 December 2022 to 15 December 2022, the Commission made a decision on 24 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 January 2026.

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  2. Site Audit

    Prepared by J Renna

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  3. Site audit Performance Report

    A site audit was conducted with this service on 13 December 2022 to 15 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 03 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 28 April 2021 to 29 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Accreditation decision

    Following a site audit conducted on 26 September 2020 to 01 October 2020, the Commission made a decision on 07 December 2020 to re-accredit this service. The period of accreditation of the service will expire on 03 March 2022.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 26 September 2020 to 01 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08 September 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 March 2021.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 March 2018.

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  12. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.