Broadwater Grove Care Community

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ResidentialDPG Services Pty LtdSite ARCH-02989Service dpg services pty ltd::broadwater grove care community::southport::4215

Overview

Care typeResidential
Operational places94
RegionSouthport - North (SA2)

Location

Southport - North (SA2)

55 Worendo Street, SOUTHPORT, QLD, 4215

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures5
Residents' experience4
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026554
Feb 202645543
Oct 202545433
Aug 202545433
May 202545532
Jan 202545532
Nov 202445532
Jul 202445542
May 202445542
Feb 202445542
Dec 202345542
Aug 202345542
May 202345542

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
23 Oct 2024Site AuditConsumer dignity and choiceCompliant
23 Oct 2024Site AuditOngoing assessment and planning with consumersCompliant
23 Oct 2024Site AuditPersonal care and clinical careCompliant
23 Oct 2024Site AuditServices and supports for daily livingCompliant
23 Oct 2024Site AuditOrganisation’s service environmentCompliant
23 Oct 2024Site AuditFeedback and complaintsCompliant
23 Oct 2024Site AuditHuman resourcesCompliant
23 Oct 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 17/09/2024 to 19/09/2024, the Commission made a decision on 23/10/2024 to re-accredit this service. The period of accreditation of the service will expire on 14/02/2028

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  2. Site Audit

    Prepared by J Earnshaw

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  3. Site audit Performance Report

    A site audit was conducted with this service on 17 September 2024 to 19 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 18 January 2022 to 20 January 2022, the Commission made a decision on 14 February 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 February 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 18 January 2022 to 20 January 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 June 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 June 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.