Blacktown Terrace Care Community

active
ResidentialDPG Services Pty LtdSite ARCH-03003Service dpg services pty ltd::blacktown terrace care community::blacktown::2148

Overview

Care typeResidential
Operational places149
RegionBlacktown - West (SA2)

Location

Blacktown - West (SA2)

37-43 Kildare Road, BLACKTOWN, NSW, 2148

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures4
Residents' experience3
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026543
Feb 202645533
Oct 202545333
Aug 202545433
May 202545433
Jan 202545532
Nov 202445533
Jul 202445533
May 202445532
Feb 202445532
Dec 202345532
Aug 202345542
May 202345342

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
15 Dec 2022Site AuditConsumer dignity and choiceCompliant
15 Dec 2022Site AuditOngoing assessment and planning with consumersCompliant
15 Dec 2022Site AuditPersonal care and clinical careCompliant
15 Dec 2022Site AuditServices and supports for daily livingCompliant
15 Dec 2022Site AuditOrganisation’s service environmentCompliant
15 Dec 2022Site AuditFeedback and complaintsCompliant
15 Dec 2022Site AuditHuman resourcesCompliant
15 Dec 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Following a site audit conducted on 08 November 2022 to 10 November 2022, the Commission made a decision on 15 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 15 December 2025.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 08 November 2022 to 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Site Audit

    Prepared by K. Spurrell

    source ↗
  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 28 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  6. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 29 August 2022.

    source ↗
  7. Assessment

    This is a new home and is accredited for one year until 29 August 2019. We made the decision on 29 August 2018.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.