Bethania Parklands Care Community

27 Clarendon Avenue, BETHANIA, QLD, 4205

1. Accreditation decisionJun 26, 2025

   Following a site audit conducted on 11 April 2022 to 14 April 2022, the Commission made a decision on 03 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 26 June 2025. The period of accreditation of the service will expire on 03 January 2026.

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2. Assessment Contact - SiteJul 7, 2023

   Prepared by B Bassett

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3. Assessment contact Performance ReportJun 7, 2023

   An assessment contact was conducted with this service on 07 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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4. Assessment Contact - SiteNov 24, 2022

   Prepared by G. Cain

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   AI report insightsAI-extracted · qwen2.5:32b

   The service is non-compliant in human resources (Standard 7) and organizational governance (Standard 8), with specific deficiencies noted in staff training, performance reviews, continuous improvement systems, workforce governance, and regulatory compliance. The organization has taken some actions to address these issues but requires further time for implementation and evaluation.

   7 Human resourcesNon-compliant

   The service lacks sustainable training programs and performance review systems for staff.

   • Not met 7(3)(d) — Staff were unable to demonstrate a shared understanding of restrictive practices, the Serious Incident Response Scheme, and the Aged Care Quality Standards. The service has taken some actions like staff completing mandatory online training modules but could not evidence sustainability.
   • Not met 7(3)(e) — The service was unable to provide evidence of regular performance reviews for all staff, with 49% of probationary and 32% of annual performance reviews overdue.

   Risks: Lack of training in restrictive practices and serious incident reporting could lead to improper care delivery.

   Recommendations: Further training for staff on restrictive practices, the Serious Incident Response Scheme, and Aged Care Quality Standards.; Completion of 100% probationary reviews and 95% annual performance reviews by December 2022.

   8 Organisational governanceNon-compliant

   The service lacks effective systems for continuous improvement, workforce governance, and regulatory compliance.

   • Not met 8(3)(c) — Deficiencies in continuous improvement, workforce governance, and regulatory compliance were identified. The service has taken some actions but could not evidence sustainability.
   • Met 8(3)(d) — The service demonstrated effective risk management systems to identify, manage, and monitor high-impact risks associated with the care of consumers.
   • Met 8(3)(e) — A clinical governance framework was introduced in April 2022, including a committee that reviews clinical indicators and audits. Staff have been trained and demonstrated understanding of the policies.

   Risks: Deficiencies in workforce governance could lead to improper care delivery due to unclear roles and responsibilities.

   Recommendations: Development of a strategic workforce plan.; Review of all position descriptions with clear accountabilities.; Development of a workforce training matrix, including an employee training and development lifecycle.; Leadership development including managing and measuring performance.

   Generated by qwen2.5:32b on 12 June 2026 from the published Performance Report. AI output — may contain errors; verify against the source document and the official findings above.

5. Assessment contact Performance ReportNov 1, 2022

   An assessment contact was conducted with this service on 31 October 2022 to 01 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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6. Accreditation decisionMay 21, 2022

   Following a site audit conducted on 11 April 2022 to 14 April 2022, the Commission made a decision on 21 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 03 July 2025.

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7. Site audit Performance ReportApr 14, 2022

   A site audit was conducted with this service on 11 April 2022 to 14 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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8. Accreditation decisionMar 2, 2022

   Following a site audit conducted on the 14 January 2019 to 16 January 2019, the Commission made a decision 20 February 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 02 March 2022. The period of accreditation of the service will expire on 03 July 2022.

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9. Assessment contact Performance ReportAug 11, 2021

   An assessment contact was conducted with this service on 10 August 2021 to 11 August 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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10. Assessment contact Performance ReportJan 29, 2021

    An assessment contact was conducted with this service on 29 January 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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11. AssessmentJan 16, 2019

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 April 2022.

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12. AssessmentJan 29, 2016

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 April 2019.

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13. AssessmentJan 16, 2013
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14. AssessmentJan 28, 2011
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No regulatory actions recorded.