Bayswater Gardens

active
ResidentialDPG Services Pty LtdSite ARCH-03017Service dpg services pty ltd::bayswater gardens::abbotsford::2046

Overview

Care typeResidential
Operational places110
RegionFive Dock - Abbotsford (SA2)

Location

Five Dock - Abbotsford (SA2)

65-71 St Albans Street, ABBOTSFORD, NSW, 2046

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4Overall
Compliance4
Quality measures3
Residents' experience4
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026434
Feb 2026342
Oct 2025
Aug 2025
May 2025
Jan 202545354
Nov 202445334
Jul 202445333
May 202445334
Feb 202435233
Dec 202345334
Aug 202345333
May 202345333

Compliance findings

3 recorded

DateTypeRequirementSeverityFindingStatus
26 Apr 2024Assessment contact (performance assessment) – siteConsumer dignity and choiceNot applicable
26 Apr 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
26 Apr 2023Assessment Contact - SiteHuman resourcesNot applicable

Accreditation & assessment timeline

13 events

  1. Accreditation decision

    Following a site audit conducted on 14 June 2022 to 16 June 2022, the Commission made a decision on 04 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 11 July 2025. The period of accreditation of the service will expire on 04 February 2026.

    source ↗
  2. Assessment contact (performance assessment) – site

    Prepared by E Woodley

    source ↗
  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 20 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  4. Assessment Contact - Site

    Prepared by G Cherry

    source ↗
  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  6. Accreditation decision

    Following a site audit conducted on 14 June 2022 to 16 June 2022, the Commission made a decision on 04 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 04 August 2025.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 13 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  8. Site audit Performance Report

    A site audit was conducted with this service on 14 June 2022 to 16 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 13 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 February 2021.

    source ↗
  13. Assessment

    This is a new home and is accredited for one year until 13 February 2018. We made the decision on 13 February 2017.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.