Ashmore Gardens Care Community

active
ResidentialDPG Services Pty LtdSite ARCH-03025Service dpg services pty ltd::ashmore gardens care community::ashmore::4214

Overview

Care typeResidential
Operational places128
RegionAshmore (SA2)

Location

Ashmore (SA2)

100 Wardoo Street, ASHMORE, QLD, 4214

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures3
Residents' experience4
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026534
Feb 202645443
Oct 202545433
Aug 202545333
May 202535332
Jan 202545532
Nov 202445532
Jul 202445432
May 202445532
Feb 202445532
Dec 202345432
Aug 202335332
May 202335332

Compliance findings

9 recorded

DateTypeRequirementSeverityFindingStatus
18 Jan 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
01 May 2023Site AuditConsumer dignity and choiceCompliant
01 May 2023Site AuditOngoing assessment and planning with consumersCompliant
01 May 2023Site AuditPersonal care and clinical careCompliant
01 May 2023Site AuditServices and supports for daily livingCompliant
01 May 2023Site AuditOrganisation’s service environmentCompliant
01 May 2023Site AuditFeedback and complaintsCompliant
01 May 2023Site AuditHuman resourcesCompliant
01 May 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Assessment contact (performance assessment) – site

    Prepared by S Turner

    source ↗
  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 19/12/2023 to 19/12/2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  3. Accreditation decision

    Following a site audit conducted on 22 March 2023 to 24 March 2023, the Commission made a decision on 01 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 01 May 2026.

    source ↗
  4. Site Audit

    Prepared by G-M. Cain

    source ↗
  5. Site audit Performance Report

    A site audit was conducted with this service on 22 March 2023 to 24 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Accreditation decision

    Following a site audit conducted on 18 June 2019 to 20 June 2019, the Commission made a decision 23 July 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 06 February 2022. The period of accreditation of the service will expire on 20 March 2023.

    source ↗
  8. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2022.

    source ↗
  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2019.

    source ↗
  10. Assessment
    source ↗
  11. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.