Ashfield Terrace Care Community

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ResidentialDPG Services Pty LtdSite ARCH-03005Service dpg services pty ltd::ashfield terrace care community::ashfield::2131

Overview

Care typeResidential
Operational places135
RegionAshfield - South (SA2)

Location

Ashfield - South (SA2)

8-10 Clissold Street, ASHFIELD, NSW, 2131

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures3
Residents' experience3
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026533
Feb 202645433
Oct 202545533
Aug 202545433
May 202545433
Jan 202545533
Nov 202445433
Jul 202445433
May 202445533
Feb 202445533
Dec 202345533
Aug 202345333
May 202345333

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
08 Dec 2022Site AuditConsumer dignity and choiceCompliant
08 Dec 2022Site AuditOngoing assessment and planning with consumersCompliant
08 Dec 2022Site AuditPersonal care and clinical careCompliant
08 Dec 2022Site AuditServices and supports for daily livingCompliant
08 Dec 2022Site AuditOrganisation’s service environmentCompliant
08 Dec 2022Site AuditFeedback and complaintsCompliant
08 Dec 2022Site AuditHuman resourcesCompliant
08 Dec 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 07 November 2022 to 10 November 2022, the Commission made a decision on 08 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 08 December 2025.

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  2. Site Audit

    Prepared by G Cherry

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  3. Site audit Performance Report

    A site audit was conducted with this service on 07 November 2022 to 10 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 20 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 October 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 April 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 April 2018.

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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.