Alfred Cove Care Community

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ResidentialDPG Services Pty LtdSite ARCH-03081Service dpg services pty ltd::alfred cove care community::alfred cove::6154

Overview

Care typeResidential
Operational places119
RegionMelville (SA2)

Location

Melville (SA2)

94 Kitchener Road, ALFRED COVE, WA, 6154

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4Overall
Compliance5
Quality measures3
Residents' experience4
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026534
Feb 202645443
Oct 202545333
Aug 202545333
May 202545333
Jan 202545433
Nov 202445433
Jul 202445333
May 202435332
Feb 202435232
Dec 202345333
Aug 202345243
May 202345344

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
09 Apr 2023Site AuditConsumer dignity and choiceCompliant
09 Apr 2023Site AuditOngoing assessment and planning with consumersCompliant
09 Apr 2023Site AuditPersonal care and clinical careCompliant
09 Apr 2023Site AuditServices and supports for daily livingCompliant
09 Apr 2023Site AuditOrganisation’s service environmentCompliant
09 Apr 2023Site AuditFeedback and complaintsCompliant
09 Apr 2023Site AuditHuman resourcesCompliant
09 Apr 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

6 events

  1. Accreditation decision

    Following a site audit conducted on 31 January 2023 to 02 February 2023, the Commission made a decision on 09 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 April 2026.

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  2. Site Audit

    Prepared by Katrina Sharwood

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 11 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 31 January 2023 to 02 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Accreditation decision

    Following a site audit conducted on 11 to 13 December 2019, the Commission made a decision on 31 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 11 March 2023. The Performance Report is attached.

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  6. Assessment

    This is a commencing service and is accredited until 11 March 2020

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Regulatory actions

0 recorded

No regulatory actions recorded.