CareGraph

Harmony Village Inc

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ResidentialDoutta Galla Aged Services LtdSite ARCH-05567Service doutta galla aged services ltd::harmony village inc::shepparton::3630

Overview

ProviderDoutta Galla Aged Services Ltd
Care typeResidential
Operational places85
RegionShepparton - South East (SA2)

Location

Shepparton - South East (SA2)

20 Zurcas Lane, SHEPPARTON, VIC, 3630

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures2
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635232
Feb 202645333
Oct 202545333
Aug 202545333
May 202535233
Jan 202535233
Nov 202435133
Jul 202435332
May 202435231
Feb 202435331
Dec 202335531
Aug 202335332
May 202345532

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

7 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 21/08/2024 to 21/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Accreditation decision

    Following a site audit conducted on 18 April 2023 to 20 April 2023, the Commission made a decision on 16 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 May 2026.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 10 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Assessment

    Following a site audit the Commission made a decision on 09 December 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 10 January 2023.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 January 2020.

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  6. Assessment
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  7. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.